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Blog
Top 16 digital transformation trends in insurance in 2023
2023 is going to be a big year for digital transformation projects in the insurance industry. Check out this list of the top 16 trends that will shape the future of insurance!
An in-depth analysis of customer retention strategies in the digital insurance era
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The digital era has heightened consumer expectations for personalized, technology-driven solutions. Here is what the latest research on customer retention in insurance shows.
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Nov 13, 2023
Overcoming legacy system limitations: embracing digital transformation in insurance
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The journey from outdated systems to cutting-edge digital solutions is not without its challenges, but the rewards promise a competitive edge in a rapidly changing marketplace.
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5 minutes
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Nov 7, 2023
The future of insurance: top trends shaping the industry in 2025
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Dive into our blog for insights on tech-driven trends, AI impact, and strategic imperatives shaping the industry by 2025.
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7 minutes
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Nov 6, 2023
Dissecting InsurTech investments: understanding where did the money go in 2023
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The overall trend seems to point towards a cautious approach in investments, especially in later-stage funding, despite some recovery from the lows of 2022.
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Nov 5, 2023
How to stay ahead of the competition in the digital age
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As digital transformation accelerates, insurers must harness digital tools and strategies to outpace competition.
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Nov 2, 2023
Top 10 insights from customer behavior and loyalty in insurance 2023 survey
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Oct 31, 2023
The top 10 insurance KPIs to track in 2024: how digital data intake transforms performance
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To thrive in this digital age of insurance, monitoring and optimizing these KPIs with digital data is imperative.
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Oct 30, 2023
The rise of telematics: how connected cars are influencing auto insurance pricing
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The integration of telematics into auto insurance signifies a paradigm shift from traditional risk assessment models to a more nuanced, data-driven approach.
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Oct 29, 2023
How digital data intake is revolutionizing the insurance industry
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How digital data intake is revolutionizing the insurance industry
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Oct 27, 2023
The impact of AI on claims processing
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AI technology has the potential to streamline and automate several steps in the claims process, leading to faster resolution times, reduced costs, and improved accuracy.
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Oct 19, 2023
Seamless integration: bridging embedded insurance and banking customer journey
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As banking institutions look to differentiate their services and enhance value for customers, integrating embedded insurance into the banking customer’s journey becomes indispensable. Here’s a step-by-step guide on how to do it effectively.
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Oct 18, 2023
Evolving interactions: the transition from chatbots to Virtual Assistants in insurance customer service
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To ensure that customer data collected is accurate and useful for VAs, insurance companies must integrate digital data collection methods and enable two-way integration.
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Oct 17, 2023
Generational differences in digital insurance adoption
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Discover the surprising truth about digital adoption trends across generations.
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Oct 16, 2023
81% of financial execs agree: why embedded insurance is more than just a trend
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Embedded insurance is more than a trend; it's a reflection of the digital evolution of the financial sector, meeting the consumers where they are, with what they need, when they need it.
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Oct 9, 2023
The intersection of IoT and insurance: how connected devices are transforming risk management
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Oct 5, 2023
Bridging the gap: how digital platforms can enhance collaboration between insurers and healthcare providers
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Explore how digital platforms bridge gaps between healthcare providers and insurers, enhancing collaboration, streamlining processes, and predicting future trends
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Oct 5, 2023
The roadmap to claims automation: key technologies and milestones for insurance companies
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This blog post provides a clear roadmap to navigate the exciting terrains of claims automation, focusing on pivotal technologies and milestones.
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6 minutes
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Sep 30, 2023
Streamlining mortgage processes: how no-code solutions simplify loan origination and approval
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The potential for no-code solutions in the mortgage industry is immense. By leveraging these platforms, lenders can improve their customer experience, reduce costs, and increase loan origination volumes.
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Sep 27, 2023
The future of banking and Fintech: embedded insurance as a game-changer
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As financial organizations, both established and emerging, race to meet evolving customer needs, one thing is clear: embedded insurance isn't just the future – it's the present.
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Sep 25, 2023
The dawn of wearable tech in health insurance: enhancing risk assessment and customer engagement
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Explore how wearable tech is transforming health insurance through enhanced risk assessment and customer engagement. Discover benefits, challenges, and future prospects.
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Sep 21, 2023
Beyond transactional relationships: leveraging digital tools to enhance customer engagement in insurance
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For the insurance sector, known for its transactional nature, the journey to deepen customer relationships is not just nice to have—it's critical.
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Sep 20, 2023
The evolution of InsurTech: from disruption to collaboration in the insurance ecosystem
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75% of insurers are considering collaboration with InsurTech firms to improve their operations. This collaborative ecosystem isn't just a phase—it's the new norm.
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Sep 20, 2023
Digital transaction management 101: what you need to know
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Digital transaction management (DTM) is changing the way insurance providers do business. Here’s what you need to know about doing DTM right.
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Sep 19, 2023
Embracing change: strategies for overcoming resistance to digital adoption in insurance companies
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Sep 18, 2023
Privacy in a digital world: balancing data collection and protection in insurance
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Sep 12, 2023
Delivering a seamless omnichannel experience: digital solutions for enhancing customer service in insurance
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No-code platforms are essential enablers of omnichannel customer service strategies in the insurance industry. By leveraging this technology, firms can quickly and effectively build powerful applications that deliver seamless customer service across multiple channels.
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Sep 11, 2023
The new frontier: exploring the role of virtual reality in the insurance industry
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The integration of VR and the Internet of Things (IoT) is a game changer for the insurance industry. By leveraging both technologies, insurers can significantly cut down on expenses associated with inspections and loss control.
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Sep 7, 2023
Cultivating a digital culture: the role of leadership in driving digital transformation within insurance firms
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Explore the pivotal role of leadership in guiding insurance firms through digital transformation, creating a culture of innovation & unlocking growth potential.
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Sep 4, 2023
Digital empowerment: how self-service portals are revolutionizing claims management
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Claims management can be a laborious and tedious process - but it doesn't have to stay that way. With the power of self-service portals, companies are now able to easily empower their clients and customers to take matters into their own hands.
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Aug 31, 2023
Innovations in health insurance: the growing trend of telemedicine and remote patient monitoring
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Telemedicine and remote patient monitoring are health insurance trends poised to revolutionize the industry. But only if providers can leverage their full potential.
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Aug 29, 2023
Digital transformation and the future of work in insurance: opportunities and challenges
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The future of work in insurance and the key to success in a changing industry is all about digital data intake and smart data management.
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Aug 23, 2023
The role of digital platforms in supporting mental health coverage
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The intersection of digital platforms and mental health coverage is a crucial topic to address. Imagine the magic that could happen if we merged these two worlds - digital platforms and mental health coverage.
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EasySend Featured in Celent’s 2023 CCM Solutions Report for Global Insurance