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Resources
All the info, guides, and case studies you need to understand digital transformation and how to start your journey today.
All resources
Blog
Top 16 digital transformation trends in insurance in 2023
2023 is going to be a big year for digital transformation projects in the insurance industry. Check out this list of the top 16 trends that will shape the future of insurance!
March 4, 2022
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12 minutes
Customer story
Customer story
eBook
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Top 11 Digital Transformation Trends for Banks and Credit Unions in 2023
eBook
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15 Ways to Onboard and Serve Customers Faster and Better in 2023
Customer story
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Customer story
Blog
Sep 19, 2022
Data integration as a critical competitive capability in insurance
Blog
Data integration is a critical capability for insurers looking to improve customer experience, operational efficiency, and employee productivity.
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Blog
5 minutes
Blog
Sep 15, 2022
Digital data collection: the gateway to digital transformation
Blog
Digitizing data intake processes is the first step insurance companies must take to benefit from innovative tech like AI, blockchain, and machine learning.
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Blog
5 minutes
Blog
Sep 14, 2022
Building end-to-end digital customer journeys in insurance
Blog
Digital data intake is a necessary first step to enable the end-to-end digital customer journey in insurance. By breaking down silos and connecting disconnected systems, insurance companies can provide a more personalized and seamless experience for their customers.
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Blog
4 minutes
Blog
Sep 13, 2022
Glossary of digital transformation terminology for the insurance industry
Blog
Stay up to date with the latest developments in the insurance industry by learning these digital transformation buzzwords.
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Blog
5 minutes
Blog
Sep 8, 2022
P&C insurance digital transformation trends 2024
Blog
The P&C insurance digital transformation is in full swing. Here are the trends you can expect to see in the next two years.
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Blog
5 minutes
Blog
Sep 5, 2022
Hyperautomation in banking: the business value of digital data intake
Blog
Converting paper-based data entry is the key to unlocking the potential of hyperautomation in banking. It is a prerequisite for other technologies downstream, such as robotic process automation (RPA) and artificial intelligence (AI)
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Blog
5 minutes
Blog
Sep 1, 2022
Data-driven operations: how digital intake journeys streamline customer interactions
Blog
Find out how digital data intake can help insurance companies make smarter decisions and be more data-driven.
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Blog
4 minutes
Blog
Aug 31, 2022
4 ways manual data intake is preventing enterprises from maximizing customer value
Blog
Is inefficient data intake holding your company back? If your processes require manual touchpoints, the answer is a resounding yes.
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Blog
5 minutes
Blog
Aug 30, 2022
Digital transformation in real estate: lessons learned from the turbulent journey of compass.com
Blog
Real estate disruptor Compass.com demonstrates how digitizing processes and prioritizing customer and agent experience are key to real estate success.
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Blog
5 minutes
Blog
Aug 29, 2022
7 digital customer journey trends in insurance for 2023 and beyond
Blog
As customers become increasingly digital, customer journeys in the insurance industry are evolving. Here we discuss 7 key trends in customer journeys that will have an impact on the industry in the years to come.
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Blog
5 minutes
Blog
Aug 28, 2022
The influence of data intake methods on customer experience in insurance
Blog
Collecting data from customers doesn't have to become a point of friction. Insurance companies can make the customer journey smoother and more efficient by digitizing data intake.
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Blog
4 minutes
Blog
Aug 24, 2022
Streamlining FNOL processes in the call center with digital customer data intake
Blog
When customers experience a loss, they don’t have patience for inefficient data intake in the FNOL process. Digital data intake offers a better, faster solution.
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Blog
5 minutes
Blog
Aug 22, 2022
Why digital data intake is the first step to digital transformation in banking
Blog
Banks looking to benefit from the automation revolution should start at the beginning: digital data intake.
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Blog
4 minutes
Blog
Aug 17, 2022
The future of agent-assisted interactions in banking
Blog
Digital data intake journeys are the future of agent-assisted interactions in banking. They are more user-friendly, efficient, and accurate than traditional data collection methods.
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Blog
5 minutes
Blog
Aug 15, 2022
8 must-have capabilities of digitally-driven financial institutions
Blog
Research shows that digitally-mature financial institutions are two times more likely to be profitable than their less digitally-mature counterparts. So, what are the must-have capabilities for digitally-driven financial institutions?
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Blog
5 minutes
Blog
Aug 10, 2022
The end of web forms as customer data collection method in financial sector
Blog
Finance companies seeking to retain customers and boost revenue can do so with one easy change: replacing web forms with chatbots and digital intake journeys.
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Blog
5 minutes
Blog
Aug 9, 2022
The future of insurance: digital claims, digital sales, and other trends
Blog
Here are some of the most important trends that will transform the insurance industry in the years to come.
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Blog
4 minutes
Blog
Aug 8, 2022
How to make the most of your evolving insurance forms
Blog
Web forms with good UI can be a gamechanger for insurance providers, improving the customer experience and driving strong business outcomes.
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Blog
Blog
Aug 1, 2022
Streamlining customer interactions in commercial lending
Blog
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Blog
Blog
Jul 30, 2022
How insurance companies are benefiting from the power of digital data collection
Blog
Digital data collection is transforming the insurance industry. Here’s how companies are using it to gain a competitive advantage.
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Blog
5 minutes
Blog
Jul 29, 2022
Digital data intake: the key to intelligent automation in insurance
Blog
Customers expect it to be easy to find the right agent to solve their issues. Intelligent automation in insurance is the key to making that happen.
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Blog
5 minutes
Blog
Jul 28, 2022
How digital data intake minimizes rejections and callbacks in a call center
Blog
Customer service agents are a valuable resource. Digital data intake allows them to focus on tasks that drive business value for insurance providers.
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Blog
6 minutes
Blog
Jul 26, 2022
3 Broken Insurance Customer Journeys & How digital data intake can fix them
Blog
The insurance industry’s customer journeys are broken. Digital data intake can fix it. Read on to learn how.
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Blog
7 minutes
Blog
Jul 25, 2022
The unique challenges of digital transformation in commercial insurance
Blog
Digital data intake is the foundation on which all other digital transformation initiatives must be built. No-code tools enable commercial insurers to rapidly digitize their customer data intake processes with minimal investment.
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Blog
6 minutes
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Blog
Jul 21, 2022
Unlocking the potential of automation with digital customer data collection
Blog
Learn why digital customer data collection is essential for automation
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Blog
6 minutes
Blog
Jul 20, 2022
Advantages of digital data collection methods for loan underwriting
Blog
Learn about the benefits of using digital data collection methods for loan underwriting and how it can improve the customer experience.
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Blog
5 minutes
Blog
Jul 14, 2022
The role of customer data intake in the insurance customer journey
Blog
Digital customer data intake can transform the insurance customer journey, making it easier and more efficient for both the customer and the organization.
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Blog
5 minutes
Blog
Jul 13, 2022
Solving the insurance digital transformation challenges with digital data intake
Blog
By digitizing the customer data intake process, insurance companies can improve the customer experience, automate workflows, and increase efficiency.
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Blog
6 minutes
Blog
Jul 9, 2022
Solving the issue with customer data collection in insurance
Blog
If you’re still using manual data entry methods, it’s time to If you’re still using manual data entry methods, it’s time to switch to digital data intake journeys.
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Blog
6 minutes
Blog
Jul 7, 2022
Breaking into a career in tech: tips from a Digital Transformation Manager at EasySend
Blog
Fallon Teren, Digital Transformation Manager at EasySend, shares her experience working at EasySend and how the company is helping businesses automate their business processes.
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Blog
5 minutes
Blog
Jul 4, 2022
6 pain points of traditional data collection in insurance and how to solve them
Blog
Discover the 6 biggest pain points that insurance companies suffer when they use traditional data collection methods, and how switching to digital data collection can cure them all.
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Blog
5 minutes
Blog
Jun 27, 2022
Solving the issue of customer data intake in mortgage servicing
Blog
Personalized digital journeys improve customer data intake, facilitate mortgage servicing, and improve customer experience.
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Blog
8 minutes
eBook
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Top 26 Digital Transformation Trends in Insurance in 2023
eBook
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In-Depth Guide to Auto Insurance Claims in 2023: Technology & Strategy
eBook
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Transforming B2B Onboarding with Interactive Customer Data Intake UIs
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The ultimate guide to customer data intake and signature collection for marketplace lenders
eBook
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16 Best Practices for Customer Data Collection in Insurance
eBook
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How Can Midsize Banks Compete With Big Banks in the Digital Space?
eBook
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Customer Data Intake Automation in Insurance: A Deep Dive
eBook
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How to Improve User Experience in Digital Claims. In-depth Guide for Insurers
eBook
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Digital Transformation of Automakers: Top 12 Trends
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eBook
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The 7 Leading Trends in Digital Transformation in Logistics and Transportation
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Transforming Forms into Digital Journeys: Where Do I Start?
eBook
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12 Digital Transformation Trends in Business Process Outsourcing
eBook
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10 Strategies for Transforming Your Car Dealership into a Digital Powerhouse
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UX 101 Guide: Intro to Improving Customer Journey in Financial Services
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