Resources

All the info, guides, and case studies you need to understand digital transformation and how to start your journey today. 

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Top 16 digital transformation trends in insurance in 2024

2024 is going to be a big year for digital transformation projects in the insurance industry. Check out this list of the top 16 trends that will shape the future of insurance!
December 1, 2023
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12 minutes
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Customer story

Nürnberger

Acting fast and offering flexibility in times of uncertainty.
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Customer story

VGM

Achieving a five-year digital plan in three months.
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Customer story

Meridio

Supporting 50 states with one dynamic journey.
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Customer story

Real Garant by Zurich

Closing contracts in weeks and impacting the bottom line.
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Customer story

BTIS

Achieving its best commercial binding month to date.
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Feb 27, 2024

Maximizing efficiency: how digital data collection is changing insurance workflows

Digital data intake is far more than just an incremental improvement - by addressing the challenges and inefficiencies of traditional workflows, it’s the missing piece for maximizing efficiency within the insurance sector
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5 minutes
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Feb 27, 2024

Revolutionizing Travel Insurance with Instant Digital Data Intake (FNOL)

As the travel insurance sector embarks on this transformative journey, the focus is not merely on adopting new technologies but on reimagining the entire insurance lifecycle.
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Feb 26, 2024

Digital agility: adapting travel insurance to rapidly changing global risks

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Feb 22, 2024

Integrating digital signatures in insurance document workflows

Let’s explore the benefits, considerations, and best practices for implementing digital signatures within the insurance sector.
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Feb 20, 2024

What's Next In Customer Data Intake: From Digital Interfaces to Dynamic Workflows

The move towards dynamic workflows in the insurance industry signifies a major step forward in digital transformation.
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Feb 19, 2024

Streamlining claim adjustments: innovations in digital data collection

Digital data collection has become a pivotal factor in enhancing efficiency, accuracy, and customer satisfaction
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Feb 15, 2024

The role of digital onboarding in transforming customer experience in insurance: a CIO's guide

Let's delve into the transformative power of digital onboarding in the insurance sector, exploring its impact on customer satisfaction, operational efficiency, and competitive advantage.
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5 minutes
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Feb 13, 2024

The power of APIs: streamlining data exchange in insurance ecosystems

Let's delve into the pivotal role of APIs in modernizing insurance operations, facilitating seamless integrations, and driving forward the industry’s digital frontier.
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Feb 12, 2024

Automating the future: how next-level process automation is reshaping the insurance industry

By automating and integrating complex data collection and processing tasks, insurers can achieve a level of efficiency and customer engagement previously unattainable.
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Feb 6, 2024

Embracing AI in insurance: From experimentation to enterprise-wide implementation

Digital data intake is an excellent way to create a strong data foundation for effective AI implementation. Here is why.
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Feb 5, 2024

Personalized policies: the future of insurance with digital profiling

Digital profiling in insurance represents a significant shift from one-size-fits-all policies to personalized insurance solutions, opening up new opportunities to benefit both insurers and insured individuals.
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3 minutes
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Jan 31, 2024

A deep dive into InsurTech innovations set to redefine insurance by 2025

The comprehensive eBook, "InsurTech Innovations: Top Trends Set to Dominate by 2025", offers a deep dive into the trends and innovations shaping the future of the industry. 
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4 minutes
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Jan 29, 2024

The shift to digital claims processing: a 2025 vision for insurance companies

The shift to digital claims processing is a vital step in the evolution of the insurance industry. As we look towards 2025, the successful adoption of digital practices will be a key differentiator for insurance companies.
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5 minutes
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Jan 26, 2024

From data to decision: how AI is changing underwriting in commercial insurance

With the advancements in technology and data analytics, AI is transforming traditional underwriting processes and radically improving accuracy, speed and efficiency.
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Jan 24, 2024

Innovating workers' compensation: digital strategies for better claims management

Traditionally, workers' compensation has been a cumbersome process, often mired in paperwork, slow response times, and a lack of transparency. However, the digital transformation in this space is revolutionizing how claims are managed.
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Jan 22, 2024

Cross-industry learnings: what insurance can learn from digital data intake in other sectors

Let's explore how digital data intake strategies from various sectors can revolutionize the insurance industry.
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5 minutes
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Jan 17, 2024

Claims processing reimagined: the revolutionary impact of digital data intake on efficiency

Digital data intake is not just a trend; it's the new standard in claims processing.
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Jan 16, 2024

Emerging trends in InsurTech: the role of AI and Big Data

AI and ML are anticipated to have a significant impact on the InsurTech landscape, with companies like Air Doctor using these technologies to enhance services, such as tailoring search results based on travelers' preferences.
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Jan 15, 2024

The future of health insurance: digital data intake and patient-centric services

Digital tools rely on digital data. With the shift towards patient-centric healthcare, there is an increasing need for accurate and comprehensive digital data intake.
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Jan 14, 2024

Revolutionizing underwriting: the impact of digital data intake on risk assessment

Let's dive into the historical context of underwriting practices, their limitations, and the advancements brought about by digital data intake, as well as the growing potential of no-code solutions.
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Jan 11, 2024

Navigating the digital shift: how property and casualty insurers are adapting to new market realities

n 2024, the digital shift in the P&C insurance industry will continue to accelerate. By embracing digital processes, insurers can improve operational efficiency, enhance customer experience, and stay competitive in a rapidly evolving industry.
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Jan 9, 2024

Transformation in the Life Insurance industry: looking ahead to 2024

The life insurance industry is undergoing significant transformations in 2024, driven by various global trends and market dynamics.
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Jan 4, 2024

Bridging the divide: tackling the protection gap in Life and P&C insurance for sustainable growth

The global insurance sector is facing a formidable challenge: the growing protection gap in life and property & casualty (P&C) insurance.
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Dec 29, 2023

7 digital customer journey trends in insurance for 2024 and beyond

As customers become increasingly digital, customer journeys in the insurance industry are evolving. Here we discuss 7 key trends in customer journeys that will have an impact on the industry in the years to come.
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Dec 25, 2023

The digital banking transformation: a 2023 retrospective

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Dec 24, 2023

2023: a year in review - key trends and developments in the global insurance sector

In this comprehensive overview, we delve into the crucial trends that have defined the insurance sector in 2023, offering insights into its current state and future prospects.
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Dec 20, 2023

2024 digital banking trends: cost-cutting strategies, optimization solutions & new revenue streams

2024 is here and new digital banking trends are on the horizon. Find out what the year has in store for the banking industry.
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5 minutes
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Dec 19, 2023

Fostering resilience: preparing insurance enterprises for unforeseen challenges with no-code

The integration of no-code platforms has emerged as a pivotal strategy in this regard, offering insurance enterprises a powerful tool to adapt, innovate, and thrive amidst uncertainty.
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Dec 14, 2023

The path to policyholder trust: strengthening relationships through digital transparency

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Dec 13, 2023

Personalization in insurance offerings: a path to customer-centricity

Personalization in insurance offerings is more than just a trend; it is a strategic imperative. By embracing this approach, insurers can not only meet the evolving expectations of their customers but also drive growth and gain a competitive advantage.
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Dec 11, 2023

Harnessing analytics for rapid ROI in insurance

The insurance sector is traditionally data-rich but insight-poor. Digital data collection is starting to change that.
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Dec 6, 2023

Reimagining life insurance in the face of global economic shifts

The life insurance industry is feeling the impact of the global instability, inflation, and rising interest rates. However, there are expectations of a turnaround in 2024.
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Dec 5, 2023

Strategic investments in technology amid cost containment efforts in insurance

The U.S. insurance industry is currently navigating a pivotal moment of transformation, balancing cost containment with strategic investments in technology. 
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Dec 4, 2023

Mergers and acquisitions in the insurance sector: anticipating a resurge in 2024

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Nov 30, 2023

Navigating inflation and rising costs: strategies for non-life insurance profitability

Delve into the latest statistics and research to explore strategies for maintaining profitability in the evolving insurance landscape.
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Nov 29, 2023

Top UX trends in banking for 2024

Banking in 2024 is all about the user experience. What are the banking US trends we can expect in 2024?
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7 minutes
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Nov 29, 2023

Modernizing the policy lifecycle with AI and automation

By embracing artificial intelligence you can modernize the policy lifecycle, eliminating inefficiencies and pain points that have long plagued the insurance industry. 
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5 minutes
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Nov 28, 2023

Unpacking the embedded insurance revolution

This blog post delves into the world of embedded insurance, exploring its definition, mechanics, market drivers, benefits, challenges, industry impact, and future outlook.
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6 minutes
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Nov 21, 2023

The evolving role of agents and brokers in the age of digital insurance

The role of insurance agents and brokers has evolved significantly in recent years, largely driven by digital transformation and changing consumer expectations.
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Nov 20, 2023

The ins and outs of on-demand insurance: a growing trend in coverage flexibility

On-demand insurance allows consumers to purchase coverage as needed, typically through digital platforms like mobile apps.
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5 minutes
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Nov 16, 2023

An in-depth analysis of customer retention strategies in the digital insurance era

The digital era has heightened consumer expectations for personalized, technology-driven solutions. Here is what the latest research on customer retention in insurance shows.
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6 minutes
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Nov 13, 2023

Overcoming legacy system limitations: embracing digital transformation in insurance

The journey from outdated systems to cutting-edge digital solutions is not without its challenges, but the rewards promise a competitive edge in a rapidly changing marketplace.
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Nov 7, 2023

The future of insurance: top trends shaping the industry in 2025

Dive into our blog for insights on tech-driven trends, AI impact, and strategic imperatives shaping the industry by 2025.
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Nov 6, 2023

Dissecting InsurTech investments: understanding where did the money go in 2023

The overall trend seems to point towards a cautious approach in investments, especially in later-stage funding, despite some recovery from the lows of 2022.
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Nov 5, 2023

How to stay ahead of the competition in the digital age

As digital transformation accelerates, insurers must harness digital tools and strategies to outpace competition.
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Nov 2, 2023

Top 10 insights from customer behavior and loyalty in insurance 2023 survey

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Oct 31, 2023

Insurance CIO guide to technology trends for 2024

The right tools can help insurers prepare for technology trends in the insurance industry. The most important tool may not be what you expect. 
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Oct 31, 2023

The top 10 insurance KPIs to track in 2024: how digital data intake transforms performance

To thrive in this digital age of insurance, monitoring and optimizing these KPIs with digital data is imperative.
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Oct 30, 2023

The rise of telematics: how connected cars are influencing auto insurance pricing

The integration of telematics into auto insurance signifies a paradigm shift from traditional risk assessment models to a more nuanced, data-driven approach.
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Oct 29, 2023

How digital data intake is revolutionizing the insurance industry

How digital data intake is revolutionizing the insurance industry
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Oct 27, 2023

The impact of AI on claims processing

AI technology has the potential to streamline and automate several steps in the claims process, leading to faster resolution times, reduced costs, and improved accuracy.
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Oct 25, 2023

Digital banking trends: get ready for 2024

To stay ahead of the competition in digital banking, it’s important to understand where your industry is heading. Here are 11 trends that will transform the way consumers interact with financial institutions in the next five years.
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Oct 19, 2023

Seamless integration: bridging embedded insurance and banking customer journey

As banking institutions look to differentiate their services and enhance value for customers, integrating embedded insurance into the banking customer’s journey becomes indispensable. Here’s a step-by-step guide on how to do it effectively.
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Oct 18, 2023

Evolving interactions: the transition from chatbots to Virtual Assistants in insurance customer service

To ensure that customer data collected is accurate and useful for VAs, insurance companies must integrate digital data collection methods and enable two-way integration.
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Oct 17, 2023

Generational differences in digital insurance adoption

Discover the surprising truth about digital adoption trends across generations.
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Oct 16, 2023

81% of financial execs agree: why embedded insurance is more than just a trend

Embedded insurance is more than a trend; it's a reflection of the digital evolution of the financial sector, meeting the consumers where they are, with what they need, when they need it.
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Oct 9, 2023

‍The intersection of IoT and insurance: how connected devices are transforming risk management

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Oct 5, 2023

Bridging the gap: how digital platforms can enhance collaboration between insurers and healthcare providers

Explore how digital platforms bridge gaps between healthcare providers and insurers, enhancing collaboration, streamlining processes, and predicting future trends
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Oct 5, 2023

The roadmap to claims automation: key technologies and milestones for insurance companies

This blog post provides a clear roadmap to navigate the exciting terrains of claims automation, focusing on pivotal technologies and milestones.
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Sep 30, 2023

Streamlining mortgage processes: how no-code solutions simplify loan origination and approval

The potential for no-code solutions in the mortgage industry is immense. By leveraging these platforms, lenders can improve their customer experience, reduce costs, and increase loan origination volumes.
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5 minutes
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Sep 27, 2023

The future of banking and Fintech: embedded insurance as a game-changer

As financial organizations, both established and emerging, race to meet evolving customer needs, one thing is clear: embedded insurance isn't just the future – it's the present.
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5 minutes
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Sep 25, 2023

The dawn of wearable tech in health insurance: enhancing risk assessment and customer engagement

Explore how wearable tech is transforming health insurance through enhanced risk assessment and customer engagement. Discover benefits, challenges, and future prospects.
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Sep 21, 2023

Beyond transactional relationships: leveraging digital tools to enhance customer engagement in insurance

For the insurance sector, known for its transactional nature, the journey to deepen customer relationships is not just nice to have—it's critical.
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5 minutes
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Sep 20, 2023

The evolution of InsurTech: from disruption to collaboration in the insurance ecosystem

75% of insurers are considering collaboration with InsurTech firms to improve their operations. This collaborative ecosystem isn't just a phase—it's the new norm.
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Sep 20, 2023

Digital transaction management 101: what you need to know

Digital transaction management (DTM) is changing the way insurance providers do business. Here’s what you need to know about doing DTM right.
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Sep 19, 2023

Embracing change: strategies for overcoming resistance to digital adoption in insurance companies

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Sep 18, 2023

Privacy in a digital world: balancing data collection and protection in insurance

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Sep 12, 2023

Delivering a seamless omnichannel experience: digital solutions for enhancing customer service in insurance

No-code platforms are essential enablers of omnichannel customer service strategies in the insurance industry. By leveraging this technology, firms can quickly and effectively build powerful applications that deliver seamless customer service across multiple channels.
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Sep 11, 2023

The new frontier: exploring the role of virtual reality in the insurance industry

The integration of VR and the Internet of Things (IoT) is a game changer for the insurance industry. By leveraging both technologies, insurers can significantly cut down on expenses associated with inspections and loss control.
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5 minutes
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Sep 7, 2023

Cultivating a digital culture: the role of leadership in driving digital transformation within insurance firms

Explore the pivotal role of leadership in guiding insurance firms through digital transformation, creating a culture of innovation & unlocking growth potential.
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5 minutes
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Sep 4, 2023

Digital empowerment: how self-service portals are revolutionizing claims management

Claims management can be a laborious and tedious process - but it doesn't have to stay that way. With the power of self-service portals, companies are now able to easily empower their clients and customers to take matters into their own hands.
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Aug 31, 2023

Innovations in health insurance: the growing trend of telemedicine and remote patient monitoring

Telemedicine and remote patient monitoring are health insurance trends poised to revolutionize the industry. But only if providers can leverage their full potential.
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Aug 29, 2023

Digital transformation and the future of work in insurance: opportunities and challenges

The future of work in insurance and the key to success in a changing industry is all about digital data intake and smart data management.
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Aug 23, 2023

The role of digital platforms in supporting mental health coverage

The intersection of digital platforms and mental health coverage is a crucial topic to address. Imagine the magic that could happen if we merged these two worlds - digital platforms and mental health coverage.
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6 minutes
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Aug 22, 2023

Scaling up sales: harnessing digital platforms to overcome distribution challenges in insurance

In an industry as dynamic and competitive as insurance, staying ahead of the curve is paramount. One key area that is rapidly changing is distribution. Traditional channels have given way to digital platforms, revolutionizing the way insurance is sold and policies are managed.
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Aug 21, 2023

The $308 billion threat: how digital tools revolutionize fraud detection in the insurance industry

Insurance fraud losses in the US have skyrocketed to an eye-popping $308 billion annually. To give some context to this number, that’s about 1.5 percent of the GDP each year.
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Aug 17, 2023

Instant loans: the role of digital data collection in accelerating personal loan approvals

Digital data collection has revolutionized the personal loan approval process, making it quick, efficient, and customer-friendly.
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Aug 16, 2023

Empowering borrowers: how self-service portals are simplifying loan management

Self-Service Portals are quickly becoming the preferred way for borrowers to manage their loans. By providing convenience, transparency, security, and control, they offer a significant advantage over traditional methods of loan management.
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6 minutes
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Aug 14, 2023

The game changer: exploring the impact of AI in streamlining the underwriting process

The introduction of AI in underwriting is heralding a paradigm shift, redefining risk assessments and reimagining the future of insurance operations.
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6 minutes
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Aug 10, 2023

Navigating the compliance labyrinth: digital strategies for regulatory challenges in insurance

Embracing digital strategies tailored for regulatory challenges can be a game-changer for insurers, streamlining operations, enhancing transparency, and ultimately building greater trust with regulators and customers alike.
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6 minutes
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Aug 7, 2023

Solving the pricing puzzle: the role of data-driven insights in insurance premium rate setting

Data-driven strategies enable insurers to navigate the intricacies of the pricing puzzle, offering personalized rates, real-time responsiveness, fraud prevention, and innovative product offerings.
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6 minutes
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Aug 3, 2023

The customer service conundrum: tackling pain points with digital data Intake in insurance call centers

Insurance call centers can benefit significantly from digital data intake solutions
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5 minutes
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Aug 2, 2023

Financial inclusion: how digital data intake can extend insurance coverage to the underserved

Extending insurance coverage and enabling financial inclusion for underserved populations can open new market opportunities for insurance providers.
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6 minutes
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Jul 26, 2023

Empathy in the digital age: humanizing customer interactions amid automation in insurance

Amidst automation-driven advancements, one critical factor must not be overlooked - empathy. Humanizing customer interactions is essential to maintain strong customer relationships and foster trust in the insurance industry.
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5 minutes
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Jul 25, 2023

Insurance renewals in the digital age: how automation can simplify the process

Insurance renewals in the digital age: how automation can simplify the process
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5 minutes
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Jul 24, 2023

How EasySend helps insurance and financial services companies accelerate digital transformation

EasySend is key to digital transformation in insurance and digital transformation in banking. Find out why.
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5 minutes
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Jul 20, 2023

Workers' Comp 2.0: putting people first with a human-centric approach to digital claims

While digital tools play a crucial role in streamlining processes, we must not overlook the importance of preserving empathy and personalized support for those navigating the workers' comp journey.
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5 minutes
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Jul 18, 2023

Breaking down the silos: integrating InsurTech into the legacy insurance landscape

Do legacy insurance providers and insurtech startups have to be at odds or is their potential for both to benefit from collaboration?
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6 minutes
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Jul 13, 2023

Streamlining health insurance data collection: overcoming challenges and embracing the future

The collection and management of health insurance data play a crucial role in ensuring efficient operations, accurate claims processing, and improved patient care.
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5 minutes
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Jul 12, 2023

Simplifying workers' comp: how digital data intake can streamline claims processing

Digital data intake solutions bring transformative changes to workers' compensation claims processing, offering numerous advantages.
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5 minutes
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Jul 12, 2023

Digital data intake: empowering life insurance agents for success

Digital data intake technology is revolutionizing the life insurance industry and empowering agents to deliver a superior customer experience
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4 minutes
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Jul 6, 2023

Harnessing technology to revolutionize insurance policy distribution

Explore how technology revolutionizes insurance policy distribution, from enhancing channels and processes to partnering with insurtech startups.
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5 minutes
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Jul 5, 2023

Boosting insurance agency sales: strategies for optimizing digital channels and customer engagement

Discover key strategies for boosting insurance agency sales in the digital age, from optimizing digital channels to leveraging customer engagement.
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5 minutes
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Jul 3, 2023

The future of commercial insurance: predictions and trends for 2024 and beyond

In 2024 and beyond, several key trends are set to shape the future of commercial insurance.
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6 minutes
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Jun 29, 2023

Maximizing business growth: the role of digital data collection in credit unions

By maximizing the potential of digital data collection, credit unions can meet evolving member expectations, drive growth, and build long-lasting relationships.
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4 minutes
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Jun 28, 2023

Tech tools for tomorrow's agents: the digital transformation of independent brokerages

Explore the digital revolution in insurance and the evolving role of independent agents.
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5 minutes
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Jun 27, 2023

Harnessing AI to streamline insurance processes: a game changer for underwriters

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5 minutes
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Jun 26, 2023

Future-proofing insurance: the move towards digital and data-driven operations

By future-proofing claims, underwriting, and customer service, insurers can stay ahead of the curve, meet customer expectations, and maintain a competitive edge in an ever-changing business landscape.
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5 minutes
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Jun 21, 2023

The shift to digital: overcoming resistance in traditional insurance companies

The time to embrace digital transformation is now, and those who do so successfully will be well-equipped to navigate the future of insurance with confidence.
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5 minutes
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Jun 19, 2023

The future of customer experience in insurance: a look at digital innovations

Insurers are embracing digital innovations that promise to streamline processes, enhance service delivery, and ultimately, redefine the customer journey.
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4 minutes
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Travel Insurance Data Intake and FNOL Process Enhancement: A Strategic Approach

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InsurTech Innovations: Top Trends Set to Dominate by 2025

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Decoding Digital: The Impact of AI and ML on the Insurance Value Chain

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EasySend Featured in Celent’s 2023 CCM Solutions Report for Global Insurance

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US P&C Insurance Industry 2024 Outlook & Trends

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Digital Transformation in Underwriting: Streamlining and Improving Efficiency

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Financial Services Technology: EasySend’s Vision for 2025

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How Digital Customer Data Collection Can Help Insurers Slash Combined Ratios in 2024

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How to make the most of your digital data intake solution: a guide for insurers

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Transforming Forms into Digital Journeys: Where Do I Start?

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